You can view this log using Notepad/Notepad++. This will use logcat to collect logs and save it as logcat.txt in the location c:\temp. Run adb logcat >”Name and location of the log file”
Citrix receiver android android#
Reproduce your Android issue and run the following command.
![citrix receiver android citrix receiver android](https://www.dincloud.com/wp-content/uploads/2019/10/what-is-citrix-receiver.jpg)
(The file should be copied to /sdcard/ location of the Android device).įrom the command prompt, type this command: " adb push receiverconfig.txt /sdcard/receiverconfig.txt" Now, we need to create a receiverconfig.txt file on your Windows OS machine.Īdd the line "LoggingLevel=verbose" in the file. To test whether ADB is working properly, connect your Android device to your computer using a USB cable and run the following command: adb devices You’ll find this option under Developer Options on your device’s Settings screen.Ĭonnect your Android Device with the Windows OS. To use ADB with your Android device, you must enable USB debugging on your Android device. Since, this is a known bug, ideally we are left with only one option to collect logs for troubleshooting and that’s using ADB (Android Debug Bridge)īelow article will give more information on ADB (Android Debug Bridge)
![citrix receiver android citrix receiver android](https://images.sftcdn.net/images/t_app-cover-l,f_auto/p/8d70bc4c-63ce-11e8-bdd1-0242ac120005/1120458886/citrix-receiver-screenshot.png)
“This is a known bug when connecting to stores which have Unified Experience enabled.” Please find the screenshot below, left one is from RfAndroid 3.8.2 and right is from RfAndroid 3.9.2 Mainly, we use the ‘ Send Feedback > Request help from Support’ option that is available under ‘ Receiver > Settings’ on the device.Ībove option is not available in RfAndroid 3.9.1 and above. There are two ways to collect logs from Android Devices using RfAndroid.